This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using a log-in for or visiting the www.auctionxchange.ie website you are accepting and consenting to the practices described in this policy.
Information We May Collect From You
We may collect and process the following data about you:
Information you give us. You may give us information about you by taking actions or filling in forms on our Websites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website, subscribe to our service, place a bid/order on our Website, access articles and other resources, and contacting us electronically or by phone. The information you give us may include your name, address, e-mail address and phone number.
Information we collect about you. With regard to each of your visits to our Website we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products or services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Uses Made of the Information
We use information held about you in the following ways:
Information you give to us. We will use this information:
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
To provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about, or that you may be interested in.
If you are an existing customer or new customer we may contact you with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you do not want us to use your data in this way, please notify us by e-mail or post.
To notify you about changes to our service.
To ensure that content from our site is presented in the most effective manner for you and for your computer or device.
Information we collect about you. We will use this information:
To administer our site for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To improve our site to ensure that content is presented in the most effective manner for you and for your computer or device.
To allow you to participate in interactive features of our service, when you choose to do so.
As part of our efforts to keep our sites and apps safe and secure.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
To make suggestions and recommendations to you and other users of our sites and apps about products or services that may interest you or them.
Collection and Use of Information: We receive and store information, including personal information, about you and your use of our service. This information is gathered in a number of ways, including when you enter it on our website and from interactions with our service. Personal information is information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose. You can choose not to provide personal information we may request of you, but, in general, most of the personal information we request is required in order to provide our service and the lack of such personal information will prevent us from doing so. When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you as well as information from other sources, as permitted by law. We use this personal information, for example, to process your registration, your orders and your payments, and to communicate with you on these and other topics. We also may use your e-mail address or other methods to send you newsletters, as well as messages about new Auction Xchange features, Auction Xchange special offers, promotional announcements, consumer surveys and other correspondence concerning our service. If you no longer want to receive certain communications from us, simply access the "Email preferences" link on the "Your Account" page and uncheck those items to unsubscribe. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions. We keep track of your interactions with us and collect information related to you and your use of our service, including but not limited to: your online activity, service selections, reviews, ratings, payment history, correspondence, Internet protocol addresses, device types, unique device data (such as device identifiers), operating systems, and related activity. We use this information for such purposes as determining your general geographic location, providing localized content, enforcing our terms (such as using device identifiers to determine your eligibility for a free trial), providing recommendations on members & services we think will be informative, personalizing the service to better reflect particular services, determining your Internet service provider, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing or administering our service offering for you and other users. We also provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties. While using the Auction Xchange service, you will have opportunities to post reviews or other information in public forums. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party's use of information you publicly disclose through our service. You can go to the "Email preferences" link on the "Your Account" page and request that your name be excluded from marketing emails. You may connect one or more social networks with your Auction Xchange account. If you choose to do so, we will collect information from your social networking account(s) and your use of our social features. For more information about our social features, see our Social Terms.
Social Sharing: You may elect to share information about your use of the Auction Xchange service, including what Profiles you like, within Auction Xchange as well as on other social networks. Your use of our social features is subject to our Social Terms; please review them for details.
Right to Access Your Information: We give you access to a broad range of information about your account and your interactions with us in the "Your Account" portion of the website. You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account. If you want to access or alter your contact information or change your payment method, you should do so by visiting the "Your Account" section of our website. You must be signed in to access "Your Account." You can also make changes to certain communication preferences by going to the "Email preferences" section of "Your Account" on our website. If you have a question regarding our privacy practices, or want to exercise your rights regarding your personal information, please contact us at firstname.lastname@example.org
Cookies and Other Technologies To Enhance our Service: As you interact with our service, we and our service providers may place cookies on your system. Cookies are small pieces of data that are sent to your browser from a web server and stored on your system for record keeping purposes. In general, cookies can make the Internet more useful by storing information about your preferences on a particular system. In addition to cookies, we and our service providers use a variety of other technologies, including pixel tags (web beacons), clear gifs, or other technologies built into our application software or your Auction Xchange ready device, to gather information on how users interact with our service. These cookies and other technologies can help personalize the service for you and help associate your interactions with our service to other information within your account. They can show us, for example, popular pages, conversion rates, viewing patterns, click-through and other information that can be used to improve, operate and monitor our website and other aspects of our service. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If your browser is set to not accept any cookies, you will not be able to use the Auction Xchange service or website.
Security: Auction Xchange takes information security very seriously and uses reasonable administrative, technical, physical and managerial measures to protect your personal information from unauthorized access. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Auction Xchange service. In order to provide you with ease of access to your account and to help administer the Auction Xchange service, Auction Xchange implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the Auction Xchange service. You can choose not to take advantage of this feature on your computer by unchecking the box "Remember me on this computer" when you login on the website. You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or device through which you access your Auction Xchange account. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or Auction Xchange ready device, you should log-out and deactivate the device before doing so. If you fail to log out and deactivate your device, subsequent users may be able to access your account information. See above instructions on how to deactivate your device.